Shipping Policy
Shipping Policy
Effective Date: 25 April 2026
Thank you for choosing M/S J.P Pharma. We are committed to ensuring timely and efficient delivery of our products. This Shipping Policy outlines the terms and conditions related to the shipment of orders placed through our website https://jppharmaindia.com/.
1. Order Processing
All orders are processed within 1–3 business days after confirmation.
Orders are not processed or shipped on Sundays or public holidays.
In case of high order volumes, processing time may be slightly delayed. Customers will be informed accordingly.
2. Shipping Coverage
We currently ship across India.
For bulk or international orders, customers are requested to contact us directly for assistance.
3. Delivery Time
Estimated delivery time is 3–7 business days, depending on your location.
Delivery timelines may vary due to unforeseen circumstances such as weather conditions, logistics delays, or regional restrictions.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout.
Any additional charges such as taxes or handling fees will also be clearly mentioned before order confirmation.
5. Order Tracking
Once your order is shipped, tracking details (if available) will be shared via email or SMS.
Customers can use the tracking information to monitor their shipment status.
6. Delays and Issues
While we strive to ensure timely delivery, delays may occur due to factors beyond our control. In such cases:
We will make every effort to keep you informed
M/S J.P Pharma shall not be held liable for delays caused by third-party courier services
7. Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Additional charges may apply for re-shipment.
8. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will investigate the issue and provide a suitable resolution.
9. Contact Us
For any shipping-related queries or assistance, please contact us:
M/S J.P Pharma
???? Address: 301/Triumph Industrial Estate, Between Express Zone and Dindoshi Signal Panchbavdi Area, W.E. Highway, Goregaon East, Mumbai-400063
???? Phone: +91 9833637013
???? Email: jppharma111@gmail.com
???? Website: https://jppharmaindia.com/
